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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Frequent co-host Kevin Henry throws in his viewpoint. We don't want you to ever be in positions where you find yourself saying "Nobody Told Me That!"

Sep 4, 2017

Teresa takes you behind the scenes for her courses at Dentrix Business of Dentistry (BOD). She walks you through the morning preparation for her Accounts Receivables and Insurance course. Then she moves onto the show floor with co-host Kevin Henry to discuss the day. Kevin shares his thoughts on Stanley Bergmann’s keynote address. The focus was on technology and the savings that result – both financial and lives. How important is course length? We’ll talk about that as well since we both presented.

The third segment (at 15:45) is Teresa sharing her post-class steps and how she handles Q&A and attendee concerns. Every audience is different!

Finally, at 28:35, Teresa wraps up the BOD. The Industry Perspectives class drew some interesting comments from solo dentists. Teresa’s Insurance Panel yielded many questions regarding network changes, participation woes and (massive) fee schedule confusion. The main stage was where Teresa ended the conference as she was honored to be a part of Dentrix’s wrap-up ceremonies. So why did she talk about Bubbles? You’ll see!

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