Oct 17, 2019
I attended a recent course presented by Dr. Jeff Sulitzer who is the Chief Clinical Officer at SmileDirectClub (SDC). You've probably heard a lot about SDC as they have haters and lovers all over the net.
Listen in as I recall the conversation and what it means for your office (do you see SDC patients after the fact?)....
Oct 3, 2019
After some chatter about Dentrix’s Business of Dentistry event, we get into why our health histories are really only surface level information. What if you were a bit more inquisitive in asking the ‘why’ of their health and medications?
Going paperless is unavoidable in today’s modern practice. Dayna walks us...
Aug 21, 2019
Dr. Etchison is a former client but I can’t take the credit. The man is motivated and super-smart about the dental business side. I’m not talking about the numbers – he knows systems and how to be a good boss. Listen in as we talk about:
Aug 6, 2019
Colleen Huff is back with me for another carrier round up. This is one for the insurance geeks! Finally, I found someone who loves teaching workman’s compensation reimbursement. It’s one of my least favorite types of claim but she loves it – who knew? Other discussions centered around:
Jul 22, 2019
In this episode, Teresa and Kevin discuss generations, employee caricatures and how change can suck. Are you typecasting your coworkers? We all do it but part of our growth as a manager is how we handle our professional interactions no matter our personal feelings.
Kevin shares the different DiSC personalities and what...