Mar 4, 2019
5:00 Employee Ingredients List - What makes the ideal candidate?
8:00 Let’s focus on team building. How can they best work together?
14:58 Laura’s 2nd Book will be coming in about a year but let’s talk about her FIRST book - Step Away From the Drill
20:22 Laura talks about other resources for the Doctor to understand what the front office is doing
24:26 Laura gives insight into tracking retention, new patients are great but what about the ones you have?
30:31 What numbers should you be tracking?
38:13: Why outsourcing benefits and eligibility saves money for today’s offices. It’s different than it was even 5 years ago.
42:40 Brief chat about trends that are coming and what dentists and managers should look out for.
45:45 AADOM and why it’s a big part of our industry
48:29 Dental Spouses this part is for you!
Links from Today’s Show
Laura’s Book - https://amzn.to/2Ul9PJM
Teresa’s Book - http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)
Kevin’s Book - https://amzn.to/2Vu7pJ8
Rita’s Book - https://amzn.to/2EMRPmn
AADOM - www.dentalmanagers.com