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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office.

Jun 12, 2020

Andre Shirdan is a former Patterson trainer and the founder of the Eaglesoft Field Guide Facebook group. Even if you're not an Eaglesoft office, this group discusses everything dental - you need to sign up for it! He is a 'recovering front desk person' and his therapy included training hundreds of other practices. He...


Jun 1, 2020

I asked Lois to do a quick take about the controversial discussions surrounding PPE charges. She shares:

  • her verbal skills should you decide to charge a fee
  • why you need a system for inventory expense tracking
  • her thoughts on if PPE fees are here-to-stay or just temporary charges

If you need more conversation...