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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office.

Mar 4, 2020

It sounds so ominous, right? Well, depending on the person it can be a huge relief or a big pain in the ... you know what. This was a reader request (thank you!) and I responded by giving you:

  • When I would absolutely terminate, no questions asked
  • How I would do it
  • The step-by-step routine regarding documentation and team involvement
  • Some go-to lines for those very uncomfortable face to face conversations

I hope this is helpful - let me know if you do anything differently. I love hearing from you all! 


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Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations (use ‘newsletter’ for $3 off)


FYI: Teresa’s educational classes are often sponsored by CareCredit and Weave.