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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Frequent co-host Kevin Henry throws in his viewpoint. We don't want you to ever be in positions where you find yourself saying "Nobody Told Me That!"

Mar 4, 2020

It sounds so ominous, right? Well, depending on the person it can be a huge relief or a big pain in the ... you know what. This was a reader request (thank you!) and I responded by giving you:

  • When I would absolutely terminate, no questions asked
  • How I would do it
  • The step-by-step routine regarding documentation and team involvement
  • Some go-to lines for those very uncomfortable face to face conversations

I hope this is helpful - let me know if you do anything differently. I love hearing from you all! 


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Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations (use ‘newsletter’ for $3 off)


FYI: Teresa’s educational classes are often sponsored by CareCredit and Weave.