Dec 17, 2019
Sometimes having dinner with friends brings out hidden talents.
My companions were Lisa Spradley of Front Desk Lady for
Hire and Angela Martinez of CareCredit. Here’s
some of what we talked about:
- Patient trust is directly tied to financial honesty
- How Lisa brought her treatment planning philosophy to corporate
dentistry and then enhanced it with their systems
- Is there a place for DiSC or personality types in these
- How does sticker shock play into this?
- “Happy patients refer happy patients” – Angela’s motto has
roots in her thousands of case presentation
- CareCredit’s Payment Options Form (Payment
Calculator) is a secret weapon
- Build your team’s confidence!
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Teresa’s Website- https://www.odysseymgmt.com/ (sign
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Teresa’s Book Moving Your Patients to Yes! Easy Insurance
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FYI: Teresa’s educational classes are often sponsored by
CareCredit and Weave.