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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office.

Dec 28, 2022

Full show notes/links on the podcast home page!

Rachel Wall is back on the podcast to share more periodontal wisdom! For 2023 she turned parts of Inspired Hygiene’s coaching into a Perio Protocol Online Bootcamp. I love a good deep dive! Periodontal programs will need real attention...

Nov 21, 2022

CORRECTION: Thanks to Dr. W for letting me know that local factors are plaque and calculus. I had localized in my head. Sorry for the confusion!

On Election Day, Question #2 in Massachusetts easily passed. Medical loss ratio (MLR) is a hot topic right now but what is it and will the bill have the desired effect on the...

Oct 20, 2022

My long-time friend Ann Marie DePalma joins me to shed more light on the provider-side usage of AI. She's a Customer Success Manager with Pearl. Case presentation tips flowed! We discussed a variety of related topics including:


  • How you can use AI to train your team and calibrate clinician diagnostic instincts. 
  • Yes,...

Oct 5, 2022

Fellow insurance enthusiast Colleen Huff joins me to dish on trends we’re seeing. We sprinkled in some compliance and Medicare Advantage discussion. Enjoy! 

Full show notes on the podcast home page!

Don’t forget to check out my other podcast Chew on This - A Dental...

Sep 19, 2022

Ryan is one of those guys that loves to build and turn around businesses. It’s fascinating to talk about strategies and industry trends with him. The generations and their particular consumer behaviors are important to him and so he keeps up with all the studies. Lucky us because he shares them with us! We also talk...