Dec 3, 2024

In this episode of Nobody Told Me That!, I sit down with HR expert Alan Twigg from Bent Erickson and Associates to discuss HR policies and how they can make or break a dental practice. From avoiding legal pitfalls with proper documentation to navigating the National Labor Relations Act, we cover items you need to know...

Nov 19, 2024

Not every patient is a good fit for your practice. Life is actually easier when you prune the bad ones. If you've dealt with patients who miss appointments, delay payments, or even compromise your team's safety, this episode is for you. This episode breaks down when and why patient termination may be necessary.  

You'll...

Nov 6, 2024

Being a new manager is scary and challenging. Everything is different now. You are juggling your work friendships  and building trust with your doctor. You're managing different personalities all while  leading by example, there's a lot more to it than meets the eye. Plus, it can be lonely at the top.

I’ll share...

Oct 22, 2024

These are excerpts from two fun episodes of my other podcast Chew on This. Have you ever wondered how treatment in space would happen? Of course you have! My co-host Kevin Henry and I explore the challenges of space dentistry, including how microgravity affects oral care and the innovations being developed for...

Oct 8, 2024

What's the big deal with the AADOM Conference? New attendees are often surprised by the event so let me share what to expect. The AADOM Conference offers networking and educational sessions plus key opportunities for dental office managers to elevate their careers. ‘Recharged’ is a common way to describe how you'll...