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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office.

Dec 23, 2025

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

 

Most dental practices don’t struggle because of dentistry but because of what happens behind the scenes.

 

Practice management is rarely taught even though it controls profitability, team morale, and long-term growth....


Dec 10, 2025

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

Did you know that throwing away a simple "education letter" from an insurance company could be the first step toward an audit seven years later? Or that hiring a team member without checking the exclusion list could label...


Nov 26, 2025

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

 

Leading employees can feel like walking through a minefield. One wrong step and morale, productivity, or trust can explode. But great leaders are not born with the ability to navigate tough personalities. They learn the...


Nov 12, 2025

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

Your practice might look efficient, but what if unnoticed expenses are quietly draining thousands from your bottom line each year?

 

My friend Adam Smith talked with me about the hidden costs that most dental offices...


Oct 29, 2025

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

 

Dental school prepares you to save teeth but not for the life that comes with it. The truth is, most dentists are blindsided by what happens once the drills are down: confusing insurance contracts, shrinking...