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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Frequent co-host Kevin Henry throws in his viewpoint. We don't want you to ever be in positions where you find yourself saying "Nobody Told Me That!"

Mar 20, 2023

What an enlightening episode! Elvis Dahl and Barb Warner from Voices from the Bench Podcast spoke openly about the business of dental labs. I definitely learned a good amount. Imagine your lab comes in and shows you how to up your scan game. What about if they helped you to be more confident with larger restorations?...

Mar 3, 2023

It’s wild that Amanda and I actually worked together years ago! We take a quick trip down memory lane but then we dive into some really gross but fascinating topics. Infection control is no laughing matter but we couldn’t help it. Biofilm, cultures, water testing, fake nails - we went through it all. Enjoy! 

Feb 13, 2023

Dental billing is evolving but it seems like our systems are always slow to change. Listen in as I talk with a group of dental nerds (like us!) about what they see out there. Some highlights:

  • Faster billing cycles are the way to go.
  • Passing credit card fees to the patient. You may change your mind with this one. 
  • Is it...

Dec 28, 2022

Full show notes/links on the podcast home page!

Rachel Wall is back on the podcast to share more periodontal wisdom! For 2023 she turned parts of Inspired Hygiene’s coaching into a Perio Protocol Online Bootcamp. I love a good deep dive! Periodontal programs will need real attention...

Nov 21, 2022

CORRECTION: Thanks to Dr. W for letting me know that local factors are plaque and calculus. I had localized in my head. Sorry for the confusion!

On Election Day, Question #2 in Massachusetts easily passed. Medical loss ratio (MLR) is a hot topic right now but what is it and will the bill have the desired effect on the...