Apr 5, 2020
Beverly Wilburn, FAADOM joins us for a frank talk about how COVID affected her office. She also shares her experience as an expert witness in malpractice cases. Talk about eye-opening!
We also chatted about being a leader to a team with regards to CE and motivation. She's got great advice for new managers. With staffing changes sure to come when offices reopen, I suspect we'll have more newbies after this all shakes out.
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Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!)
Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations
http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)
FYI: Teresa’s educational classes are often sponsored by CareCredit and Weave.