Preview Mode Links will not work in preview mode

Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Frequent co-host Kevin Henry throws in his viewpoint. We don't want you to ever be in positions where you find yourself saying "Nobody Told Me That!"

Nov 12, 2018

Today’s podcast is all about out of the box marketing and staying on top of the latest knowledge and equipment in an area that has many offices to choose from. Courtney shares some inside secrets on how to get those referrals in a highly competitive environment. Teresa welcomes her good friend, endodontic...


Oct 29, 2018

Today’s podcast is all about leadership, mindset, and coaching! Teresa welcomes longtime friend and insurance-minded colleague Lynne Leggett to talk about office culture and “team mindset.” They discuss these topics and more:

  • 10:50 - What is the difference between coaching and consulting?
  • 10:50 Lynne likes to...


Sep 23, 2018

This episode focuses on software and hardware issues faced by practices. Dayna talks about the most common software issues and why hardware choices are wrecking production across the country. Is paperless really, really possible? This episode is perfect for those who have yet to feel the pain of software snafus - learn...


Sep 10, 2018

We cover a ton of material this episode:

- Patient types
- Employee types
- Schein Summit and what technology is coming up
- How Amazon/Pillpack and Best Buy/senior services could impact healthcare
- Dealing with older parents
- We do get a little goofy with high school reunion discussions!

Links:


Jul 25, 2018

Kevin & Teresa talk about how Kevin's hangnail turned into a medical plan exploration. Can the dental industry learn from how medical has handled insurance's impact? Perhaps. The in-house savings plan and confusing carriers aren't specific to dental. We also discuss how there is no perfect answer for...