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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Frequent co-host Kevin Henry throws in his viewpoint. We don't want you to ever be in positions where you find yourself saying "Nobody Told Me That!"

Sep 23, 2018

This episode focuses on software and hardware issues faced by practices. Dayna talks about the most common software issues and why hardware choices are wrecking production across the country. Is paperless really, really possible? This episode is perfect for those who have yet to feel the pain of software snafus - learn...


Sep 10, 2018

We cover a ton of material this episode:

- Patient types
- Employee types
- Schein Summit and what technology is coming up
- How Amazon/Pillpack and Best Buy/senior services could impact healthcare
- Dealing with older parents
- We do get a little goofy with high school reunion discussions!

Links:


Jul 25, 2018

Kevin & Teresa talk about how Kevin's hangnail turned into a medical plan exploration. Can the dental industry learn from how medical has handled insurance's impact? Perhaps. The in-house savings plan and confusing carriers aren't specific to dental. We also discuss how there is no perfect answer for...


Jul 12, 2018

We dig in to this very emotional topic that impacts dentistry. If you haven't had an issue - awesome. But more than likely you have  or know someone who has. Share your stories with us via email as well: teresa@odysseymgmt.com

Recommended resources:

Kevin's and Natalie Kaweckyj's series about...


May 18, 2018

Have you wondered what to do if you're in a state with a non-covered services law? Do you know your state's status? (LINKS BELOW!) Teresa answers this question along with some tips on talking to your patient about fee differences. The next viewer question is on checking benefits and eligibility. Establish these systems...