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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Frequent co-host Kevin Henry throws in his viewpoint. We don't want you to ever be in positions where you find yourself saying "Nobody Told Me That!"

May 18, 2018

Have you wondered what to do if you're in a state with a non-covered services law? Do you know your state's status? (LINKS BELOW!) Teresa answers this question along with some tips on talking to your patient about fee differences. The next viewer question is on checking benefits and eligibility. Establish these systems...


May 2, 2018

Kevin joins Teresa to see where we are with our 2018 goals. The conversation branches out to how you can improve your office life. Teresa shares one of her most painful memories of tough work times. Other topics:

  • How do you handle uncomfortable treatment presentations?
  • Offices are on the first line of defense for...


Feb 14, 2018

Teresa is joined by speaker and consultant Andrea Greer for a candid talk on a range of topics. They cover family relationships in the office; why today's manager has it tough; and ends with a talk on how breast cancer affected Andrea's life. If cancer is a part of your life or a family member's life, you'll want to...


Jan 7, 2018

Teresa and Kevin wrap up the old with discussion of courses, industry happenings and why change is hard - for everyone. Then we dive into predictions for 2018. Your workforce, your contracts and your patients are changing - how will you keep up?

 

Mentioned resources:

2018 Dental Coding Update webinar (you will receive...