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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office.

Mar 13, 2024

Don't forget to check out the video episode on YouTube

Great employees are worth their weight in gold. Managing them is usually the most taxing part of the job. Different personalities, different ages - all of it comes with pros and cons. My guests - Michelle Coker and Matt Nelson from the California Dental Association - help offices with these challenges every day. We unpacked the nuanced dynamics of workplace communication and the generational differences coloring today's dental practices. I hope it’s helpful! 

We tackled these topics:

  • Workplace Communication

  • Onboarding & Training Importance

  • Generational Differences

  • Open Dialogue

  • Effective Team Management

  • Gender Dynamics in Dentistry

  • Employee Mental Health

  • The Value of Mentoring and Support

Connect with Matt Nelson: LinkedIn | Email

Connect with Michelle Coker: LinkedIn | Email

California Dental Association: Website

Conflict Management Book Recommendation by Matt: The Five Dysfunctions of a Team


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Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 

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