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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office.

Feb 13, 2024


Don't forget to check out the video episode on YouTube

Returning guest India Chance joined me for another infection control, bug-filled episode! She's the founder of Learn to Prevent and always teaches me something new. Sometimes I wish I didn't know it but it's important for our patients and practices. Some highlights from our talk:

  • Infection Control and Compliance: Autoclaves - who knew they could be a hot topic? See what I did there? 😄 We talked tracking parameters for every autoclave cycle and how digital solutions are becoming the standard. 

  • HIPAA Compliance: She shared what to expect during an audit and how to deal with the stress on managerial staff and practice owners. India shares why it motivated her to create a comprehensive onboarding program for new hires. 

  • The Importance of Compliance: India talks about her transition from dental hygienist to an infection control inspector.

  • Social Media and Compliance: The potential risks and repercussions of posting on social media platforms, especially concerning HIPAA, OSHA violations, and infection control breaches, are highlighted. Release forms and best practices for using patients' images or likeness on social media - make sure you have them or risk legal action! 

For more information on India Chance's programs and services, visit her website to learn more about infection control, HIPAA, and OSHA compliance.

Connect with India:



Learn2Prevent™️ (@learn2prevent) • Instagram photos and videos



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