Aug 25, 2021
Popular speaker and workshop host Judy Kay has been helping teams collaborate and succeed for as long as I’ve known her. I asked her a million questions about practice culture and how to not only change it but to protect it as well. We went through quite a few scenarios and then topped it off by reminiscing about our own times as manager and Chief Everything Operator many many years ago. I always enjoy my time with her and I hope you do as well!
Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/
Quotes:
- “Culture camps are to help a team launch a happier and healthier culture in the practice.”
- “People want to show up and have a good day.”
- “Treat each other as well or better than you treat your patients.”
- “If I could wave a magic wand and make things better, what would that look like for you?”
- “Loyalty is not loyalty if you are not present and engaged.”
- “You need to sit back for the first 90 days and observe what is going on.”
- “If you create a culture where people are excited to work, you will find people.”
- “Let your bad employee go because if you don’t you will lose your good ones.”
Don’t forget to check out my other podcast Chew on This - A Dental Podcast!
Resources:
- Judy Kay's Website for Culture Camps, Gift Seminars and her three books!
Find Judy:
Facebook: Practice Solutions / Judy Kay Mausolf - Home
Twitter: Judy Kay Mausolf (@JudyKayMausolf)
Linked In: https://www.linkedin.com/in/judy-kay-mausolf
Youtube: Learning Lab with Judy Kay Mausolf!
Instagram: https://www.instagram.com/practicesolutionsinc/
Also! Grab this Ebook that is completely free for you. 50+ pages of knowledge, checklists and job descriptions. Enjoy! Click here for the Prepare Protect Prosper eBook
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
- Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!)
- Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations
http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off)