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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Frequent co-host Kevin Henry throws in his viewpoint. We don't want you to ever be in positions where you find yourself saying "Nobody Told Me That!"

Aug 25, 2021

Popular speaker and workshop host Judy Kay has been helping teams collaborate and succeed for as long as I’ve known her. I asked her a million questions about practice culture and how to not only change it but to protect it as well. We went through quite a few scenarios and then topped it off by reminiscing about our own times as manager and Chief Everything Operator many many years ago. I always enjoy my time with her and I hope you do as well! 

 

Quotes: 

  • “Culture camps are to help a team launch a happier and healthier culture in the practice.”
  • “People want to show up and have a good day.”
  • “Treat each other as well or better than you treat your patients.” 
  • “If I could wave a magic wand and make things better, what would that look like for you?”
  • “Loyalty is not loyalty if you are not present and engaged.”
  • “You need to sit back for the first 90 days and observe what is going on.”
  • “If you create a culture where people are excited to work, you will find people.”
  • “Let your bad employee go because if you don’t you will lose your good ones.”

 

Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 

 

Resources:

 

 

Find Judy: 

Facebook: Practice Solutions / Judy Kay Mausolf - Home

Twitter: Judy Kay Mausolf (@JudyKayMausolf) 

Linked In: https://www.linkedin.com/in/judy-kay-mausolf

Youtube: Learning Lab with Judy Kay Mausolf!

Instagram: https://www.instagram.com/practicesolutionsinc/

 

Also! Grab this Ebook that is completely free for you. 50+ pages of knowledge, checklists and job descriptions. Enjoy! Click here for the Prepare Protect Prosper eBook

 

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