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Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office.

Dec 2, 2020

Certified Fraud Examiner and good friend of the show Susan Gunn is back! She details the case of the Collin Street Bakery embezzlement. It was a small business with high revenues - sound familiar? Take the lessons from this case and do an assessment of your office. Are you at risk? To be honest, your practice is always at risk. What matters is how fast you find the shadiness. 


This thief was pretty eccentric. Did you know they made mattresses from horsehair? Who knew! 


Episode 66 Highlights 

  • Money In, Money Out - Susan’s podcast
  • Entitlement 
  • Collin Street Bakery’s embezzlement case
  • Horse hair mattress
  • Evolution
  • Steps you can take 




  • “Embezzlement is not limited to dentistry.”
  • “Over 8 years He wrote 888 checks that totaled $16.6 million."
  • Jaw dropper: “They bought a $40,000 horsehair mattress.” 
  • Owning “gold bars is a next level thing.”
  • “I think bringing in an outside auditor is one of the smartest things you can do as a small business owner.”
  • “The most money an embezzler will take is at the end.”
  • Sometimes this is true: “Lying can be common (among trusted employees)."



Resources from the episode:



Susan's Website:
Susan's Book:  Money In, Money Out Available On Amazon


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